Last night I was searching the web on my computer, to see where I could find the funny videos at. When I opened a webpage my antivirus software said that my computer was infected with Troj/Ransom-HC and then I clicked okay to get rid of it. But when I reboot the computer, the antivirus software still warns me about the Trojan virus. I do not want the Trojan to get to a credit card or anything like that. I'm not the smartest when it comes to technology so I was hoping somebody could help me and tell me what to do.
Storified by xynnst ·
Thu, Dec 10 2015 03:05:21
Do You Know about Troj/Ransom-HC?
Troj/Ransom-HC is a dangerous Trojan virus which can make use of system vulnerabilities to penetrate into Windows systems like Vista, Windows XP and Windows 7. If you want to protect your computer from this detrimental Trojan virus, you should always update your operating system and antivirus program to the latest version in time. As soon as Troj/Ransom-HC gets into your machine, it will add its files and codes to the system folders without your awareness. In order to take over your computer, this nasty virus modifies some of crucial system files and registry keys on the Registry Editor. Therefore, you need remove Troj/Ransom-HC virus without any delay.
What Can Troj/Ransom-HC Do?
1. It has the ability to modify the Windows Registry and create malicious registry entries.
2. It is able to block some of your programs especially the firewall and antivirus program from working properly.
3. It will damage and delete important system files, which will result in system damage or even a complete system crash.
4. It will open backdoors for the remote hackers to intrude your computer remotely without letting you know.
5. It will download additional components and other threats in your computer, which will cause further damages and problems.
4. It will collect your sensitive data by recoding your browsing history and monitoring your online activities.
HOW CAN Troj/Ransom-HC INFILTRATE MY COMPUTER?
The Troj/Ransom-HC has been circulated for a long time. It is a changeable computer infection which attempts to target computer users all over the world. Tricky as the Trojan horse is, it usually comes bundled with potential threats including adware, worms, rootkits and malware. It may help some notorious extensions, plug-ins and toolbars add to your computer secretly. Consequently, you will get many annoying coupons, messages, ads and pop-ups on your web browsers. And those random popups are possible to trick you into visiting sponsored links, commercial ads and doubtful download resources etc. In fact, the Trojan horse may be associated with some browser hijackers, and it causes your web pages to be redirected to unwanted content and loaded on a fake search system. To completely sort out the Troj/Ransom-HC issue, a prompt automatic removal is highly required.
Tips: The manual removal method involves several complicated steps which cannot be handled by novice users. Any wrong deletion could lead to serious system damage. So, if you are not a computer geek, downloading and using a professional malware removal tool will be a better choice. It does not require you to be a computer expert to remove the adware at all.
Delete Troj/Ransom-HC manually with several steps (For advanced computer users)
In addition to the auto removal guide above, you can also remove the malicious Trojan manually by deleting its files and registry entries from the PC by yourself. But please note that the manual removal method requires you to have enough computer knowledge and skills. Otherwise, you may end up damaging the system seriously if you delete some vital files by mistake.
Step1: Restart your computer in Safe Mode.
For Windows 7/Vista/XP, to enter Safe Mode, restart your PC then press F8 key repeatedly before the Windows 7 splash screen appears.
When Advanced Boot Options screen shows up, use the up and down arrow keys to highlight Safe Mode. Press Enter to proceed.
For Windows 8, press the Windows key + C, and then click Settings. Click Power, press Shift key on your keyboard and then click Restart. Click Troubleshoot and click Advanced options.
Click Startup Settings and then click Restart.
Press 4 on your keyboard to Enable Safe Mode. Windows will start in Safe Mode.
Step2. Delete the files created by Troj/Ransom-HC.
First of all, you may need to change the Folder Options settings to show the hidden and protected files because the Trojan may create its files in hidden folders.
For Windows 7/Vista, click Start button, go to Control Panel, go to Appearance and Personalization and click Folder Options. Click the View tab, under Advanced settings, click Show hidden files, folders, and drives, and then click OK. If necessary, uncheck Hide protected operating system files.
For Windows 8, access the Control Panel and type "folder" into the search bar and select Show hidden files and folders. Click on View tab and under Advanced Settings locate "Hidden files and folders." Select Show hidden files and folders just below that. Click OK.
The search for the files of the Trojan and then delete them completely.
Step3. Delete the registry entries created by the Trojan.
To open registry editor, click Start button, type regedit in the search field and press Enter.
Next, click on Yes when you are prompted by the UAC (as showed below)
When the Windows registry editor opens, search for the registry keys or entries generated by the Trojan and delete them.
Step4. Restart your computer in normal mode.
After all the components of the Trojan have been erased, reboot your PC in normal way and the Trojan will be gone.
Conclusion:
Troj/Ransom-HC trojan is a malicious Trojan horse that can bring about a lot of problems on your PC. Once it successfully gets into your PC, it copies itself on your PC and makes several modifications on the system registry to run automatically. It may run several processes in the background and contact to remote hosts and invite other cyber threats to the infected PC or receive instructions from a remote attacker. You compromised computer may perform slower and slower. Therefore, for the sake of computer security and personal information, you need to get rid of the Trojan as soon as possible with the guide in this post.
But you'd better make a backup of the registry before making any modifications on the system registry during manual removal. It is risky to modify the system registry because any deletion of valid registry key may lead to unimaginable consequences. Therefore, we recommend you to use SpyHunter to scan the entire system and then quickly and fully delete the malware from your PC. 
